RESULT CODES

Below are two commonly-experienced result codes and what they could indicate.   

Result Code 2  (MAPI_E_FAILURE), or Result Code 3 (MAPI_E_LOGON_FAILURE) both may indicate trying to use the desktop option.  

• Resolution Option 1: In the email setup widget (forLPX that’s in "File| User Options Tab|E-mail  Options: Configure button) chose “Method to send” of “Server” and fill in the SMTP information.  

• Resolution Option 2: Make sure Outlook is selected as default mail app under default apps in windows then create an Outlook profile. The instructions to create an Outlook profile are detailed here: 

1. Lookup Control Panel in search box in Windows.

2.  Search for Outlook in Control Panel search box.

3. Click on Show Profiles.

4. If there is already a profile copy it and then delete the old one.

5. If no profile exists create a new one with the correct email address information provided.

6. Make sure that the profile is considered the default.